Recently in Telephone Services Category

The IT weekly maintenance window will occur Thursday, July 17, from 10 p.m. to 2 a.m. The following services will be affected during this timeframe:

• IP phone voicemail
The Unity voicemail system (for customers with phones connected to the Internet) will be moved to the mst.edu domain as a part of campus rebranding. Voicemail will be unavailable during the entire maintenance window (10 p.m. to 2 a.m.)

• Linux and Windows systems
Monthly windows patching will take place. Linux and Windows servers will be unavailable for up to 30 minutes.

This is a regularly scheduled maintenance window that occurs every Thursday evening. An announcement explaining which, if any, services will be affected during the maintenance window will be posted at least 24 hours in advance each week on IT Press.

If you have any questions about these issues, please contact the IT Help Desk at 341-4357.

Update: Issues reported earlier with AT&T mobile phone service seemed to have been resolved.

Some AT&T customers on campus have reported difficulties making and receiving calls this morning. AT&T has been made aware of the problem and is working to resolve the issue. More information will be posted to IT Press if it becomes available and/or if AT&T is not able to resolve this issue shortly.

If you have any questions about this issue, please contact the IT Help Desk at 341-4357.

IT received several calls from customers today about not being able to receive voicemails from off campus callers. IT resolved this issue this afternoon and customers can now receive voicemail from off campus.

To ensure the long-term functionality of voicemail, IT plans to implement an upgrade to the Unity Voicemail System this summer. The current system should now be functioning as normal, but if we continue to experience problems we will post details on IT Press.

If you do continue to experience problems with voicemail, please let us know by calling the IT Help Desk at 573-341-HELP.