formerly University of Missouri-Rolla

Recently in Security Category

Several customers on campus have reported receiving potentially harmful web links via university email disguised as e-greeting cards.  IT Security would like to remind you that it's not a good idea to click on these electronic greetings, as many of them contain viruses and malware intended to harm your computer.  The general rule of thumb is that you should NEVER click on a web link unless you're sure where it will take you.

If you have any questions about this issue, or think you may have loaded malware on your computer, please contact the IT Help Desk at 573-341-HELP (4357).

Please take a moment to read through this information regarding a computer security threat that has popped up on a handful of campus computers. Following a few commonsense guidelines can help protect your computer and potentially save you the hassle of losing saved data or having your computer run substantially slower.

What to look for to avoid the threat:
  • The security threat has appeared under several different names, including Antispyware 2009, Antivirus 2009 or any combination of "antispyware" or "antivirus" along with a four-digit year. It looks like a legitimate warning. If your computer prompts you to install or update similar-sounding software, don't accept it.
    Note: Almost all of the university-owned computers run a legitimate antivirus software package called McAfee Antivirus that occasionally runs updates.
  • Microsoft is very meticulous about proper grammar and spelling. Any popup windows or prompts with typos or strange syntax should give you a clue that something is wrong.
  • Finally, don't click on or accept anything that looks suspicious or if you're not sure what it is. Even if the item in question is legitimate, it's better to ask for verification before proceeding if you have any doubts.
Signs the malicious file may already be on your computer:
  • Your Internet redirects you to sites you did not enter in your browser's address bar.
  • You are unable to connect to the network.
  • You notice files or saved data is missing.
What to do if you notice something suspicious:
  • Call the IT Help Desk immediately at 573-341-HELP (4357).
  • Don't accept any antivirus updates or click 'OK' on any popup windows until you check with the Help Desk.
  • If you think there is something malicious on your computer, call the Help Desk to set up a time for IT to come and assist you.

    IT Security is aware of a spamming attempt to the all student listserv. Please disregard any mail that shows undeliverable mail from your account to the all student campus listserv.

    We are still investigating the issue so that preventative measures can be taken and the culprit identified. We apologize for any inconvenience.

    If you have any questions about the legitimacy of an email you receive, please forward the email, including its original header, to security@mst.edu or call the IT Help Desk at 573-341-HELP.

    IT will be performing updates on all IT-managed Windows and Linux servers on the evening of Thursday, April 17 sometime between 10 p.m. and 2 a.m.

    During the maintenance window, customers may have difficulty accessing a number of services, including email, web applications, applications that need to access the licensing servers, and any other service hosted on the campus Windows-based or Linux-based servers.

    Service interruptions will last up to 30 minutes, depending on which service and servers are updated. Customers should save their work before the servers are updated to prevent loss of data.

    For more information, please contact the IT Help Desk at 573-341-HELP.

    IT Security reminder

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    IT Security has recently identified several suspicious emails that have been circulated to Missouri S&T email accounts.

    A few key things to remember to help protect your computer and your personal information:

    1. Never give your username and password to someone via email. Missouri S&T will NEVER ask for your password.
    2. If you a suspicious email or an email from someone you don't know, you should NOT open the url link.
    3. Please forward suspicious emails to IT Security.

    If you have any questions or aren't sure about a suspicious email you've recieved, please contact the IT help Desk at 573-341-HELP.

    Don't get "hooked" by "phishermen"

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    Does this look familiar?

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    In the wee hours of this morning, Missouri S&T mailboxes were flooded by "phishing" messages. The lures of choice were emails supposedly from "CentralBank" with the subject of "Security Measures". IT's Information Security team has taken steps to block the website linked in the offending messages, but the campus community should still watch out for these fraudulent messages and delete them from their mailboxes.

    This latest scam was the result of a compromised student account on another University of Missouri campus. So, please remember to NEVER share your Missouri S&T password with anyone and know that the University will NEVER ask for your password via email.

    For additional information regarding "phishing" scams and for tips on how to avoid getting "hooked", check out http://helpdesk.mst.edu/generalinfo/security/phishing.html

    Reminder: Sign up for Emergency Alert System

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    Last week’s shootings at Northern Illinois University serve as a solemn reminder of the importance of campus emergency alert systems. Late last fall, an emergency alert system was created on this campus to immediately contact students, faculty and staff in the event of a high-level emergency. If you have not yet signed up for the Missouri S&T emergency notification system, go to the emergency alert registration page and sign up.

    Beware of Email Phishing Scams

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    IT has recently identified several phishing scams on campus -- emails designed to obtain your personal information. Remember, Missouri S&T will NEVER ask for your password or other sensitive personal information via email and you should not provide such information to other parties.

    Read more about protecting yourself from Phishing Scams on the Missouri S&T IT Security website.

    If you have any questions about this issue, or think you may have received a phishing email, please contact the IT Help Desk at 573-341-HELP.

    On Jan. 30, Missouri S&T successfully tested its new emergency alert system by sending test voice, text or email messages to the entire campus community. The results are as follows:

    • The message reached a total of 7,549 people in the form of an email, voice or text message.
    • Prerecorded voice messages sent to cell phones had a success rate of 68 percent.
    • Text messages sent to cell phone had a success rate of 78 percent.

    These percentages were affected by factors outside of university control, such as hang-ups, users who did not have voicemail set up, busy phone lines and incorrectly entered contact information. The security team is now analyzing the database to determine how to improve the system and delivery rates, but overall the test was considered a success.

    To encourage registration for the new system prior to the test, the university offered a $75 Missouri S&T gift card drawing. Daniel Wilson, a Missouri S&T student, was randomly selected from everyone who had registered with a cell phone or text messaging number. Congratulations, Daniel.

    Currently, 41.9 percent of the campus community has signed up to receive emergency notifications via text or voice message. Students, faculty and staff who do not sign up will be notified of campus emergencies via email to their university email account.

    Students, faculty and staff can still register to receive voicemail or text messages about campus emergencies by visiting http://it.mst.edu/generalinfo/emergencyalert.html.

    Prize Drawing, Emergency Alert Test this Week

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    Students, faculty and staff still have one day to register to win a $75 gift certificate from the Missouri S&T Bookstore when they register for the emergency alert system. While campus customers can continue to sign up for the alert system through the rest of the semester, the deadline for prize drawing registration is noon on Tuesday, Jan. 29.

    On Jan. 30 at 12:05 p.m. a test will be run of the emergency alert system. Anyone who has registered a cell phone will receive a voicemail or text message indicating that a test is being conducted. The same message will be sent to the university email account of anyone who has not registered a cell phone.

    University administrators will conduct a test of the emergency alert system each semester to ensure its functionality in the vent of an actual campus emergency.

    For more information and to register, visit the emergency alert page of the university's website, or call the IT Help Desk at 573-341-HELP

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