Recently in Networking Category

The Virtual Center software will be down for maintenance for 3-4 hours, starting at 5 p.m. this Thursday, Oct. 22.  This will specifically affect the VM VSphere client, and will have no impact on customer access to basic IT services on campus (e.g. email, Internet, etc.).

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP.

H-SS will be affected by some work being performed by IT on Monday, September 28, between 10pm and 6am. No network services, including phones, will be available for up to two hours during this time.

For questions about this, or any other issue, please contact the Help Desk at 573-341-HELP

In light of this Saturday's power outage on campus, please be aware of the following issues related to IT hardware and services:

 

Computers should be powered down

Please power down your computer at the end of your workday on Friday, July 31. This will prevent any surges from damaging your computer equipment when power is restored. If you do not use a surge protector, please unplug your machine from the power outlet.

 

VoIP telephones will lose power

VoIP phones will not work after 4-6 hours of the campus being without power. If you have voicemail set up on your phone, the voicemail service will still function during the power outage.

 

Some IT services will be unavailable

IT will be using the power outage to take care of some maintenance work. From 7 a.m. to noon on Saturday, Minerfiles and Miner Mail services will be unavailable.  During this time, customers will not be able to access their "S:" drive, as well as any department, research, or personal website volumes.  Miner Mail will be down during this time frame, but mail will queue up for delivery once service is restored. 

 

If you have any questions about what your need to do from an IT perspective to prepare for this power outage, please contact the IT Help Desk at 573-341-HELP.

An issue arose with Outlook public folders this morning and they have been unavailable since around 9:45 a.m.  IT engineers have been working with UM System to resolve this issue and expect service to be restored sometime before midnight this evening, July 20.

 

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP(4357).

Due to work being performed on Monday, May 18, between 10:00pm and 6:00am, there will be a very brief interruption of network services, which should last no more than a few seconds.

There will be a longer interruption, beginning at 11:00pm, in Toomey Hall. This interruption should last about a half hour.

For questions regarding these issues, please contact the Help Desk at (573)341-HELP (4357).   

The Inter-Campus Networkthat connects the UM System campuses is currently experiencing sluggishness from high CPU utilization.  This has resulted in intermittent slowdowns on the Missouri S&T Internet connection.  MOREnet in Columbia is currently working to fix the problem.

This issue should not affect access to Missouri S&T-hosted sites.

If you experience extended delays in loading webpages or if you lose Internet connectivity, please call the IT Help Desk at 573-341-HELP.

On Sunday, IT experienced several problems (i.e. loss of Internet connection and access to IT web services) with the planned transition to the new UM System Inter-Campus Network.  The transition for Missouri S&T was delayed due to issues with the other campus transitions and then extended as those issues occurred on our campus as well.  Additional issues after the transition was complete caused significant network performance slowdowns to the internet and UM campuses.  IT engineers worked around the clock to stabilize service and correct the performance issues.

These problems were fixed last night and campus IT services are functioning normally.  We are closely monitoring the network for any new issues.  Additional work will be scheduled this week to re-enable full redundancy in the new network and to help ensure that the new network runs smoothly.

We apologize for any inconvenience this may have caused, and we appreciate your patience as we have worked to fix these problems. If you notice problems with your Internet connection, or have trouble logging in to campus IT services like Blackboard or Miner Mail, please contact the IT Help Desk at 573-341-HELP (4357).

Sunday, April 19, 9:40 p.m.
Intermittent outages continue to occur with the campus Internet connection and campus web applications (i.e. Blackboard, Joe'SS, etc.). IT is currently working to fix these problems.  Updates will be posted on IT Press as they become available.

Sunday, April 19, 7:45 p.m.
Due to our campus transition to the UM System Inter-Campus network this weekend, Some IT customers have experienced intermittent outages, Internet slowness and have not been able to log in to several campus web applications during the day today (Sunday).

We believe these problems have now been resolved.  If you have any questions about this issue or continue to experience problems with any IT services on campus, please contact the IT Help Desk at 573-341-HELP,

Wireless networking was restored at 10:15 a.m.

Wireless networking is currently unavailable across campus.  IT is working to restore wireless service, and have contacted the equipment vendor for support. Presently there is no estimate as to when service will be restored; however, we are working to resolve the issue as quickly as possible.

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP (4357).

There will be a wireless service outage lasting up to 30 minutes sometime between 6 - 8 a.m. on Thursday, April 9. IT will be performing routine maintenance to the campus wireless networks during this time.

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP (4357).