Recently in Name Change Efforts Category

IT is performing maintenance this week related to the July 31 decommission of the umr.edu domain. If you are using a university-owned machine, please turn off your machine, wait 10 seconds and turn it back on. This needs to be done at your earliest convenience before Wednesday, July 30. You can immediately login again after turning your machine back on.

Please make sure that any students working in your offices and using university machines also do this as soon as it is convenient and before July 30.

Keep in mind that all umr.edu email and web addresses will no longer work after July 31. If you have questions about how to prepare for this transition, please visit our IT name change resource site.

Thank you for your assistance. If you have any questions or difficulty rebooting your machine, please call the IT Help Desk at 341-HELP (4357).

IT will be performing rebranding-related maintenance on the IT ticketing system, accessible at help.mst.edu. Customers will not be able to create a ticket today between 12 noon and 12:30 p.m. If you have the ticketing application bookmarked in your web browser, please make sure it is set to the correct address, help.mst.edu.

If you have any questions about this issue, or are unable to create an IT ticket after 12:30 p.m., please call the IT Help Desk at 341-4357.

On July 31, 2008, the umr.edu domain will be permanently decommissioned.

For our customers, this means umr.edu web addresses, umr.edu email and saved bookmarks will cease to function and the university will use mst.edu only. Missouri S&T email and web services are currently accessible by using both the umr.edu and the mst.edu domains.

What you can do to help

* Update your website bookmarks and email contacts
* Make sure your email contacts know about your new address (sample letter)
* Change your email footer
* Help us spread the word by telling your friends, family, alumni, potential employers,
research grant contacts, etc.
* Check out the name change timeline for campus IT services
* Get the latest updates about all things related to the name change from the Name Change Blog

Continue to check IT press for more information about changes taking place between May 1 and July 31. If you have any questions, contact the IT Help Desk at 573-341-HELP.

All users on campus have been migrated to mst.edu, so customers should be able to login. There will be some continuing IT service outages that will be addressed in the coming days.

Stayed tuned to IT Press for more information. Your continued patience is appreciated.

If you have any problems logging in or questions about this issue, please call the IT Help Desk at 573-341-HELP.

During Spring Break, IT will implement another round of updates related to the campus name change. On March 24 at 5 p.m., all university usernames will be moved to mst.edu.

ACTION REQUIRED!
All faculty, staff and students that use a university-owned computer need to make sure that the computer is powered down by 5 p.m. on March 24. This includes customers who are off-campus.

Failure to power down at 5 p.m. could result in the loss of data and problems with access to university networks and software applications.

During the evening of March 24, customers should expect various services to be unavailable for periods of up to 1 hour throughout the evening.

Customers should be able to resume use of their computers by the morning of March 25. On March 25, if you have trouble logging in, please check the IT Press blog or call the Help Desk for assistance.

If you plan on being away from campus during Spring Break, please power down your machine before leaving.

Visit the following links for information regarding necessary changes to smart phones, Entourage and other email clients:

• Smart Phone customers
• Entourage setup
• General “non-Outlook” email setup

After March 24, customers who use smart phones to access their university email will need to reconfigure their phones’ email settings.

Here, we’ve provided general instructions for customers who use Windows Mobile, but the procedure for resetting the email settings may vary widely from model-to-model.

IT’s Educational Technology team will be performing maintenance on all classrooms that have been equipped with foundational technology (instructor desktop system, projector, etc.). This work will continue until Spring Break, but should not have any significant impact on courses currently being taught in the affected classrooms.

Classrooms will NOT be closed for maintenance. We will work around the scheduled activities for each classroom.

When you login to a classroom computer for the first time after it has been updated, the login process will take up to five minutes. This delay at login will occur for the first login by each individual user. Subsequent logins by individual users will be much quicker.

The Educational Technology team will post signs in the affected classrooms indicating that updates have been made.

The classroom technology maintenance is required as a preparatory step for another procedure scheduled to occur on all campus systems during Spring Break. This maintenance is directly related to the rolling CLC outages that will also be occurring until Spring Break. Stay tuned to IT Press for more information.

If you have any questions about this issue, please call the IT Help Desk at 573-341-HELP.

IT is currently in the process of performing maintenance related to the campus name change on all CLC machines. Between now and Spring Break, campus CLC locations will be closed on a rotating basis until they have all been updated. The CLCs will not all be closed at the same time, so students and faculty needing access to a CLC can simply visit another open location on campus. If you frequently use a CLC, please check for posted information on the door about the upcoming closure for that particular room.

IT is making every effort to schedule this round of maintenance so as to minimize our customers’ inconvenience.

Please note: CLCs used as classrooms will not be closed during classes. Maintenance for high-traffic locations will be done on weekends.

If you have any questions about this issue, please call the IT Help Desk at 573-341-HELP.

In addition to the instructions for logging into your machine tomorrow morning, you’ll need to take note of the following if you use a university machine off-campus. This applies to university-owned computers only, not personal machines.

• Off-campus customers will need to bring their machines to campus and plug them into the network via hardwire connection no earlier than tomorrow morning in order for the IT updates to take effect. Please try to do this by the end of February and no later than March 15.

• Once you’ve established a hardwire connection, you’ll need to power up, log in and then restart the machine. After you’ve restarted the machine, you should be able to log in as usual.

• Remote desktop users will need to start using .managed.mst.edu to establish a remote desktop connection into their computer on campus.

UPDATE:
Off-campus customers who bring their machines in to run our computer object migration update will need to follow these steps when making a hardwire connection to the Missouri S&T network :

1. Connect your computer to the Ethernet connection outlet on the wall in your office with a LAN cable (the cable will probably be blue).

2. Log in as normal with your user name and password, making sure that UMR-USERS is selected in the Log on to: drop down menu.

3. Click Start in the lower left corner of your screen and then click Run.

4. In the Run window that pops up, type gpupdate and click OK. This should launch the update script.

5. Reboot your machine and log in again as normal.

6. If several individuals use the same off-campus machine, do the following while the machine is on the Missouri S&T wired network for each user:
a. Log in.
b. Wait or use the machine for five minutes.
c. Log off to cache the user credentials.

If you have any questions, have trouble logging into your machine or need help setting up a remote desktop connection, please call the IT Help Desk at 573-341-HELP.

All faculty, students and staff using university-owned Windows desktop computers need to shut down their machines by 5 p.m. on Tuesday, Feb. 5. Please power down the machine instead of simply logging off.

If you use a campus installed machine off-campus and experience problems, please call the IT Help Desk at 573-341-HELP to schedule an appointment to resolve the issue. IT can update your wireless settings at that time, if you have not already done so.

Important changes related to the campus name change will occur that evening that require all university-owned Windows desktop computers to be powered down.

Please power down the machine instead of simply logging off. CLC computers do not need to be powered down, as this issue will not affect them.

Here are a few things to keep in mind before you reboot and log in on Feb. 6: