On Sunday, IT experienced several problems (i.e. loss of Internet connection and access to IT web services) with the planned transition to the new UM System Inter-Campus Network. The transition for Missouri S&T was delayed due to issues with the other campus transitions and then extended as those issues occurred on our campus as well. Additional issues after the transition was complete caused significant network performance slowdowns to the internet and UM campuses. IT engineers worked around the clock to stabilize service and correct the performance issues.
These problems were fixed last night and campus IT services are functioning normally. We are closely monitoring the network for any new issues. Additional work will be scheduled this week to re-enable full redundancy in the new network and to help ensure that the new network runs smoothly.
We apologize for any inconvenience this may have caused, and we appreciate your patience as we have worked to fix these problems. If you notice problems with your Internet connection, or have trouble logging in to campus IT services like Blackboard or Miner Mail, please contact the IT Help Desk at 573-341-HELP (4357).
These problems were fixed last night and campus IT services are functioning normally. We are closely monitoring the network for any new issues. Additional work will be scheduled this week to re-enable full redundancy in the new network and to help ensure that the new network runs smoothly.
We apologize for any inconvenience this may have caused, and we appreciate your patience as we have worked to fix these problems. If you notice problems with your Internet connection, or have trouble logging in to campus IT services like Blackboard or Miner Mail, please contact the IT Help Desk at 573-341-HELP (4357).
