formerly University of Missouri-Rolla

Recently in Joe'SS Category

IT services now restored

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On Sunday, IT experienced several problems (i.e. loss of Internet connection and access to IT web services) with the planned transition to the new UM System Inter-Campus Network.  The transition for Missouri S&T was delayed due to issues with the other campus transitions and then extended as those issues occurred on our campus as well.  Additional issues after the transition was complete caused significant network performance slowdowns to the internet and UM campuses.  IT engineers worked around the clock to stabilize service and correct the performance issues.

These problems were fixed last night and campus IT services are functioning normally.  We are closely monitoring the network for any new issues.  Additional work will be scheduled this week to re-enable full redundancy in the new network and to help ensure that the new network runs smoothly.

We apologize for any inconvenience this may have caused, and we appreciate your patience as we have worked to fix these problems. If you notice problems with your Internet connection, or have trouble logging in to campus IT services like Blackboard or Miner Mail, please contact the IT Help Desk at 573-341-HELP (4357).

Updated: Campus network problems due to ICN

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Sunday, April 19, 9:40 p.m.
Intermittent outages continue to occur with the campus Internet connection and campus web applications (i.e. Blackboard, Joe'SS, etc.). IT is currently working to fix these problems.  Updates will be posted on IT Press as they become available.

Sunday, April 19, 7:45 p.m.
Due to our campus transition to the UM System Inter-Campus network this weekend, Some IT customers have experienced intermittent outages, Internet slowness and have not been able to log in to several campus web applications during the day today (Sunday).

We believe these problems have now been resolved.  If you have any questions about this issue or continue to experience problems with any IT services on campus, please contact the IT Help Desk at 573-341-HELP,

Joe'SS issue resolved

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This issue appears to be fixed.  Please contact the IT Help Desk at 573-341-HELP (4357) if you have problems when trying to login to Joe'SS.

Joe'SS is currently unavailable.  IT is in communication with the Joe'SS administrators at Columbia to resolve this problem.  The estimated time for bringing the service back online is unknown at this time.  Updates will be posted to IT Press as they become available.

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP (4357).

Joe'SS unavailable until tomorrow morning

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A major system break has occurred in Joe'SS and it will be unavailable until approximately 8 a.m. tomorrow (Tuesday) morning.  If you have entered information into Joe'SS since 9:18 a.m. this morning, your changes have not been saved and you'll need to reenter the information when the service comes back online. This issue originated from the UM System network.

If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP (4357).

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April 2009: Monthly Archives