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Updated: Campus network problems due to ICN

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Sunday, April 19, 9:40 p.m.
Intermittent outages continue to occur with the campus Internet connection and campus web applications (i.e. Blackboard, Joe'SS, etc.). IT is currently working to fix these problems.  Updates will be posted on IT Press as they become available.

Sunday, April 19, 7:45 p.m.
Due to our campus transition to the UM System Inter-Campus network this weekend, Some IT customers have experienced intermittent outages, Internet slowness and have not been able to log in to several campus web applications during the day today (Sunday).

We believe these problems have now been resolved.  If you have any questions about this issue or continue to experience problems with any IT services on campus, please contact the IT Help Desk at 573-341-HELP,

Documentum scheduled for short outage

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On Tuesday, May 13 between 5 and 6 p.m., the Documentum Web Publisher will be unavailable for up to 30 minutes while IT conducts routine maintenance.

If you have any questions about this issue, please call the IT Help Desk at 573-341-HELP.

Menu Separator – An update to the Documentum Menu Tool

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The Menu Tool which allows you to edit the website’s menu has been updated to include the ability to add a separator (divider) within a menu - called a ‘Menu Separator’. There is an added area in the menu tool that is specific to adding a gold separator.

To add a menu separator, you will need to do the following:

Updated Documentum Menu Tool

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IT has set up a new tool that will make it possible for some content authors to create and edit items in the menu bars found on the left side of the website template.

For the sake of consistency across all of our academic pages, this tool is currently not available for academic sites.

Please Note: Academic content authors should continue to submit requests for updates and changes by calling the IT Help Desk at 573-341-HELP.

Instructions for accessing and using this tool can be found in the Documentum Training Manual located on the IT Training website. Look for Documentum Menu Tool in the Table of Contents.

If you have questions, please contact the IT Help Desk at 341-HELP.

New Documentum Feature Now Available – Previewing Web Content

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A tool for previewing your webpage before you publish it is now available in Documentum. This new feature will allow you to correct any potential typos or formatting issues on your webpage before you make your content live.

To preview your work while in the Documentum interface, follow these steps:

Four New Documentum Short Courses Opened

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IT has opened four new Documentum training sessions.

The dates are as follows:

Feb. 12: 8:30 a.m. - noon, Library 103
Feb. 26: 1-4 p.m., Library 103
Mar. 11: 8:30 a.m. - noon, Library 103
Apr. 1: 1-4 p.m., Library 103

To register, visit http://ittraining.mst.edu and click Register for a Short Course.

For more information, call the IT help Desk at 573-341-HELP.

UMR IT will be performing routine maintenance on the Documentum Web Publisher (DWP) servers on Thursday, October 4, 2007, from 10 p.m. to 1 a.m., Friday. Web content authors will be unable to access DWP during this maintenance window.

For more information, please contact the UMR IT Help Desk at 573-341-HELP or submit an online Help Request.

UMR IT will be performing maintenance on the Documentum content servers from 10 p.m. to midnight on Thursday, September 6, 2007. Content authors will be unable to update Documentum web sites during this time.

Furthermore, students attempting to submit a thesis or dissertation into the Scholars’ Mine research repository will be unable to do so during the maintenance window.

The Documentum content servers are unavailable between midnight and 1 a.m. daily for backup procedures.

For more information, please contact the UMR IT Help Desk at (573) 341-HELP or submit an online Help Request.

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Emergency Alert System

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Change Management Primary Windows

  • Network
    Mon 10 p.m. - Tues 6 a.m.
    Wed & Thurs. 6 a.m. - 7:30 a.m.

  • Systems
    Thur 10 p.m. - Fri 2 a.m.

  • Applications
    Tue 5 - 7 p.m.

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    Mon 3:15 p.m. & Tue 3 p.m.

  • Blackboard
    Fri 5:30 p.m.

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