The campus Blackboard application is currently experiencing
extremely poor performance due to server issues. Our Blackboard
administrators are currently working to restore service and expect services to
be restored within an hour. Updates will be posted at IT Press and EdTech
Connect as they become available.
If you have any questions about this issue, please contact the IT Help Desk at 573-341-HELP.
MOREnet will be performing maintenance this Monday, September 21, beginning at 12:00am and lasting until about 1:00am. This maintenance will result in an outage of internet services on campus during this timeframe.
For any questions about this issue, please contact the IT Help Desk at (573)341-HELP.
2:10 p.m. - Update: Access to roaming profiles in CLC's restored!
Roaming profiles for should now be working properly. Please contact the IT Help Desk if you continue to experience problems logging in to CLC computers/classroom instructor workstations.
Members of the campus community who use CLC computers/classroom instructor workstations may be unable to access their roaming profiles. IT is working diligently to make repairs and estimates full service restoration in 2-3 hours.
Does this mean that I can't log in to a CLC computer? You WILL be able to login to CLC computers/classroom instructor workstations; however, your roaming profile will not be available. You will likely see a dialog box telling you that a "temporary profile" will be created to allow you to log in, but that any changes you make to the profile will be lost when you log off.
Should any questions/concerns arise about this issue, please contact the IT Help Desk at (573) 341-HELP.
The campus connection to Blackboard (through the University of Missouri - St. Louis) is currently unavailable.
UMSL networking staff are currently troubleshooting the situation to restore
service as quickly as possible. More details will be posted here at IT Press as they become available.
If you have any questions regarding this outage, please contact the IT Help Desk at 573-341-HELP (4357).
Apple has issued software update 3.0.1 for the iPhone to patch a critical security vulnerability. If you use an iPhone, you should update it at your earliest convenience.
In
light of this Saturday's power outage on campus, please be aware of the
following issues related to IT hardware and services:
Computers
should be powered down
Please
power down your computer at the end of your workday on Friday, July 31. This will prevent
any surges from damaging your computer equipment when power is restored. If you
do not use a surge protector, please unplug your machine from the power outlet.
VoIP
telephones will lose power
VoIP
phones will not work after 4-6 hours of the campus being without power. If you have
voicemail set up on your phone, the voicemail service will still function
during the power outage.
Some
IT services will be unavailable
IT
will be using the power outage to take care of some maintenance work. From 7
a.m. to noon on Saturday, Minerfiles and Miner Mail services will be
unavailable. During this time, customers will not be able
to access their "S:" drive, as well as any department, research, or personal
website volumes. Miner Mail will be down during this time frame, but mail
will queue up for delivery once service is restored.
If
you have any questions about what your need to do from an IT perspective to
prepare for this power outage, please contact the IT Help Desk at 573-341-HELP.
The Inter-Campus Networkthat connects the UM System campuses is currently experiencing sluggishness from high CPU utilization. This has resulted in intermittent slowdowns on the Missouri S&T Internet connection. MOREnet in Columbia is currently working to fix the problem.
This issue should not affect access to Missouri S&T-hosted sites.
If you experience extended delays in loading webpages or if you lose Internet connectivity, please call the IT Help Desk at 573-341-HELP.
Tuesday, April 21, 7:32 p.m. Blackboard appears to be functioning normally. Please contact the IT Help Desk at 573-341-HELP (4357) if you continue to experience problems with the program.
Tuesday, April 21, 6:51 p.m. IT is currently investigating an unexpected Blackboard outage and our administrators are working to fix the problem. An estimated time for the service to return is currently unknown. More details about this outage will be added to IT Press as they become available.
We apologize for any inconvenience this may cause. If you have any questions, please contact IT Press at 573-341-HELP (4357).
On Sunday, IT experienced several problems (i.e. loss of Internet connection and access to IT web services) with the planned transition to the new UM System Inter-Campus Network. The transition for Missouri S&T was delayed due to issues with the other campus transitions and then extended as those issues occurred on our campus as well. Additional issues after the transition was complete caused significant network performance slowdowns to the internet and UM campuses. IT engineers worked around the clock to stabilize service and correct the performance issues.
These problems were fixed last night and campus IT services are functioning normally. We are closely monitoring the network for any new issues. Additional work will be scheduled this week to re-enable full redundancy in the new network and to help ensure that the new network runs smoothly.
We apologize for any inconvenience this may have caused, and we appreciate your patience as we have worked to fix these problems. If you notice problems with your Internet connection, or have trouble logging in to campus IT services like Blackboard or Miner Mail, please contact the IT Help Desk at 573-341-HELP (4357).
Sunday, April 19, 9:40 p.m. Intermittent outages continue to occur with the campus Internet connection and campus web applications (i.e. Blackboard, Joe'SS, etc.). IT is currently working to fix these problems. Updates will be posted on IT Press as they become available.
Sunday, April 19, 7:45 p.m. Due to our campus transition to the UM System Inter-Campus network this weekend, Some IT customers have experienced intermittent outages, Internet slowness and have not been able to log in to several campus web applications during the day today (Sunday).
We believe these problems have now been resolved. If you have any questions about this issue or continue to experience problems with any IT services on campus, please contact the IT Help Desk at 573-341-HELP,
