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September 28, 2007

Blackboard maintenance scheduled for Friday, September 28, from 6 - 7 p.m.

Blackboard will be unavailable from 6 - 7 p.m. on Friday, September 28, during the regularly scheduled maintenance window. System administrators will be performing database tuning in an effort to improve Blackboard stability. Again, Blackboard will be unavailable during this time.

For more information, please contact the Help Desk at (573) 341-HELP or submit an online Help Request.

September 24, 2007

Campus Email and Websites affected by Name Change

When UMR becomes Missouri S&T on Jan. 1, 2008, the change will significantly affect all campus email systems and websites. Prior to that date, all email and web addresses will officially change from “umr.edu” to “mst.edu.”

For example, “joeminer@umr.edu” will become “joeminer@mst.edu” and “http://helpdesk.umr.edu” will redirect you to “http://helpdesk.mst.edu”).

However, some changes will occur before Jan. 1. All students, faculty and staff will see the following changes to University email addresses and websites.

Outgoing Email (from UMR/Missouri S&T):

  • Present – Dec 20, 2007: All sent email will appear to recipients as originating from “@umr.edu”
  • Dec 21, 2007: All sent email will appear to recipients as originating from “@mst.edu”
    • Action Required: Please notify your email contacts prior to Dec. 21 about your email address changing. They will receive email from your @mst.edu address.

Incoming Email (to UMR/Missouri S&T):

  • Nov 1, 2007 – July 31, 2008: Both @umr.edu and @mst.edu will function. You will only need to check one mailbox to view all email sent to your UMR or your Missouri S&T email addresses.
  • Aug 1, 2008: All email sent to @umr.edu will not be delivered.

Websites

  • Nov 1 – Dec 20, 2007: Both umr.edu and mst.edu domains will be fully functional (e.g. “helpdesk.mst.edu” and “helpdesk.mst.edu” will both be valid URLs in your browser Address bar).
  • Dec 21, 2007: All umr.edu websites will redirect to mst.edu.
    • Action Required: Please change your UMR website bookmarks to reflect the change in URLs.
  • Aug 1, 2008: All umr.edu websites will no longer function.

Specific questions can be addressed to the IT Help Desk at (573) 341-HELP or by submitting an online Help Request at https://help.mst.edu.

September 18, 2007

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September 13, 2007

Windows and Linux Server Security Updates on September 20-21, 2007

UMR IT will be performing critical security updates on all campus Windows and Linux servers on Thursday, September 20, 2007, from 10 p.m. to 2 a.m. Friday. This process is similar to the standard Windows desktop security updates but affects many of the campus computing services available. During the maintenance window, customers may have difficulty accessing a number of services, including e-mail, web applications (for example, https://help.mst.edu), applications that need to access the licensing servers, and any other service hosted on the campus Windows-based or Linux-based servers.

Interruptions in service will last from 5 – 30 minutes, depending on which service is updated.

UMR IT recommends that all IT customers save their work before the servers are updated to keep from losing any data.

For more information, please contact the UMR IT Help Desk at 341-HELP or submit an online Help Request.

IT Security Updates for September 17-18, 2007

UMR IT will be distributing critical security updates via the SUS servers on all IT-supported Windows XP machines with a campus standard install on them on Monday, September 17, 2007. These updates will improve the security of the Windows XP operating system and Microsoft Office 2002 & 2003.

Customers who use IT-installed computers (faculty, staff, CLC computers, etc.) may be prompted to reboot their computers starting 3 p.m. on Tuesday, September 18. Customers with administrative privileges may be prompted sooner than 3 p.m. The affected computers will automatically reboot themselves if no one is logged in.

UMR IT recommends that all IT customers save their work before the servers are updated to keep from losing any data.

Internet Explorer 7 (IE 7) will NOT be installed as a part of this update. IE 7 is not yet compatible with a number of Web applications commonly used on the UMR campus, including PeopleSoft and Documentum Web Publisher. IE 7 will not be installed on campus-standard machines until after UMR IT determines that IE 7 is compatible with current campus Web applications.

For more information, please contact the UMR IT Help Desk at 341-HELP or submit an online Help Request .

September 06, 2007

Documentum Content Server Maintenance on Thursday, September 6, 2007

UMR IT will be performing maintenance on the Documentum content servers from 10 p.m. to midnight on Thursday, September 6, 2007. Content authors will be unable to update Documentum web sites during this time.

Furthermore, students attempting to submit a thesis or dissertation into the Scholars’ Mine research repository will be unable to do so during the maintenance window.

The Documentum content servers are unavailable between midnight and 1 a.m. daily for backup procedures.

For more information, please contact the UMR IT Help Desk at (573) 341-HELP or submit an online Help Request.

September 04, 2007

MOREnet Upgrading UMR's Internet Connection

MOREnet will be upgrading UMR's primary Internet connection at 7:15 a.m. on Thursday, September 6, 2007. This will take approximately 30 minutes to complete, during which time customer on campus may experience brief interruptions (1-2 minutes at a time) of Internet services.

MOREnet links Missouri to a world of knowledge through a statewide research and education network. Schools, public libraries, academic institutions and state agencies linked to the network have access to a secure broadband Internet connection, staff training, technical support and electronic resources, making equitable access possible across Missouri.

For more information, please contact the UMR IT Help Desk at (573) 341-HELP or submit an online Help Request.