Welcome to the first of many entries related to IT's efforts in the university name change process. Entries will be added on a monthly basis for the remainder of the summer, with the frequency changing to weekly beginning August 13, 2007.

IT will be working diligently to minimize impact to the campus community from a technology prospective and will strive to provide as much information as possible as it relates to campus technology resources.

For example, some of the questions to be addressed in this venue will include:

- What will happen to my computer as a result of the name change?
- When will my e-mail address change?
- What kind of support can I expect to receive from IT during the name change process?

Many other items will be discussed and this section of the IT Press blog will be your primary source for IT related name change information during the coming months. So, please check back often for the latest news.

For more info on the campus-wide name change effort, visit http://namechange.mst.edu.

Posted by Christopher Dew at 05:19 PM | Permalink | Comments (1)

Sho-Me Power Electric Cooperative will be conducting maintenance on the UMR campus from midnight to 6 a.m. on Tuesday, June 19, 2007. This will result in a 2-3 hour interruption of ALLcampus connections to the Internet.

UMR IT is not directly involved in or responsible for this maintenance.

For more information, please contact the IT Help Desk at 573-341-HELP or submit an online Help Request at https://help.mst.edu.

Posted by Malcolm Hays at 11:53 AM | Permalink | Comments (0)

UMR IT will be performing critical security updates on all campus Windows servers on Thursday, June 21, 2007, from 10 p.m. to 2 a.m. Friday. This process is similar to the standard Windows desktop security updates but affects many of the campus computing services available. During the maintenance window, customers may have difficulty accessing a number of services, including email, web applications (for example, https://help.mst.edu), applications that need to access the licensing servers, and any other service hosted on the campus Windows-based servers.

Interruptions in service will last from 5 – 30 minutes, depending on which service is updated.

UMR IT recommends that all IT customers save their work before the servers are updated to keep from losing any data.

For more information, please contact the UMR IT Help Desk at 341-HELP or submit an online Help Request at https://help.mst.edu.

Posted by Malcolm Hays at 11:52 AM | Permalink | Comments (0)

UMR IT will be distributing critical security updates via the SUS servers on all IT-supported Macintosh OS X machines with a campus standard install on them on Monday, June 18, 2007. These updates will improve the security of the Apple Macintosh OS X operating system.

Customers who use IT-installed computers (faculty, staff, CLC computers, etc.) may be prompted to reboot their computers starting 3 p.m. on Tuesday, June 19. Customers with administrative privileges may be prompted sooner than 3 p.m. The affected computers will automatically reboot themselves if no one is logged in.

This process is virtually identical to the process IT uses to install Windows XP and Vista updates.

IT maintenance information can be found on the IT Press weblog at http://itpress.mst.edu.

For more information, please contact the UMR IT Help Desk at 341-HELP or submit an online Help Request at https://help.mst.edu.

Posted by Malcolm Hays at 11:51 AM | Permalink | Comments (0)

UMR IT will be distributing critical security updates via the SUS servers on all IT-supported Windows XP machines with a campus standard install on them on Monday, June 18, 2007. These updates will improve the security of the Windows XP operating system and Microsoft Office 2002 & 2003.

Customers who use IT-installed computers (faculty, staff, CLC computers, etc.) may be prompted to reboot their computers starting 3 p.m. on Tuesday, June 19. Customers with administrative privileges may be prompted sooner than 3 p.m. The affected computers will automatically reboot themselves if no one is logged in.

Internet Explorer 7 (IE 7) will NOT be installed as a part of this update. IE 7 is not yet compatible with a number of Web applications commonly used on the UMR campus, including PeopleSoft and Documentum Web Publisher. IE 7 will not be installed on campus-standard machines until after UMR IT determines that IE 7 is compatible with current campus Web applications.

For more information, please contact the UMR IT Help Desk at 341-HELP or submit an online Help Request at https://help.mst.edu.

Posted by Malcolm Hays at 11:49 AM | Permalink | Comments (0)

UMR IT will be conducting preventive maintenance on the e-mail servers for Exchange e-mail accounts on Thursday, June 14, 2007, from 10 p.m. to 2 a.m., Friday. This will result in a 1-hour interruption of UMR Exchange e-mail services.

For more information, please contact the UMR IT Help Desk at 573-341-HELP or submit an online Help Request at https://help.mst.edu.

Posted by Malcolm Hays at 03:15 PM | Permalink | Comments (0)

UMR IT has a new blog! Stop by itpress.mst.edu for the latest news and information about what is going on within IT. We will use this forum for posting announcements about any of our regular maintenance procedures (also known as “Change Management”).

We will also post information about new services and products available through UMR IT, such as upcoming Voice-over IP phone deployments, training opportunities, and expansion of the Student Exchange Pilot Program.

Starting in June 2007, all new announcements will be posted on this blog instead of on our Announcements page. UMR IT is currently in the process of migrating content to a new web site, scheduled to be released on or about August 1.

Stay tuned!

Posted by Malcolm Hays at 11:09 AM | Permalink | Comments (0)